Operations teams and franchise business coaches are always looking for ways to improve franchisee performance, measure KPIs, and track progress.
Data can inform decisions to focus on needs and areas of improvement. Much like a school report card, why not institute a grading system for franchisees? Enter franchise scorecards.
Franchise scorecards allow both franchisor and franchisees to keep an eye on their performance and key metrics, empowering all to analyze and improve.
Jason Kealey, vice president of strategy at FranConnect, says, “A good scorecard helps guide franchisees on the journey of continuous improvement.
Keeping things simple is key. Not everyone is great with numbers.” Kealey founded FranchiseBlast, which was recently acquired by FranConnect to bolster its franchise operations suite with tools such as franchise scorecards. Read the full article here.
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